Speakers and workshops focusing on how you can be more effective
How Pixie Dust Creates Exceptional Guest Service
Rebecca Caldwell began her career at the Disneyland Resort in 1989 as a Department Assistant in the Advertising, Marketing, and Publicity departments. She soon progressed into the role of a traffic coordinator in Advertising. While working in Advertising, Rebecca was selected as a Resort Leader for the resort. In this role, she introduced new “Cast Members” (employees) to the magical world of Disney, in addition to maintaining her other job responsibilities. As Administrative Assistant she enjoyed the opportunities for exceptional Guest Service and the constant challenge. She is the recipient of the Disney Dream (Disney Resort Experiences Are Magical) and the Disney Spirit Award for outstanding Guest Service. Rebecca is also a leader in the oldest club for Cast Members, Disney’s Christian Fellowship.
Rebecca is an active member at the Crystal Cathedral. She and her husband, Keith, are lead elders and members of the Adult Bible Fellowship. She is a graduate of MAT (Minister Associate Training) and will soon complete the Commissioned Pastor’s classes. In her spare time you will find her working in her garden or riding her 3 wheel bike around the community, just like “Mary Poppins”!
Suicide…the Silent Killer
Annette Craig lost her 14 ½ year old daughter, Amber, to suicide on May 25, 2005. Through the shock of Amber’s suicide a need arose. While striving to understand the path Amber so horribly chose, she learned some startling statistics about youth/teen suicide. With Hope, the Amber Craig Memorial Foundation was born with the desire that as a community we could help youth navigate through troubled times. With Hope is a nonprofit organization committed to supporting our schools’ and local efforts in suicide prevention through education. With Hope has provided educational presentations to over 20,000 high school students in Orange, San Bernardino, and Los Angeles Counties and to over 7,000 parents, teachers and community groups. With Hope has additionally presented our educational presentations to the staff members at U.C.I. Medical Center in Orange, Children’s Hospital Orange County, Children’s Hospital of Los Angeles and Pacific Clinics Bonita Family Center. She currently resides in Placentia, California with her husband and two teenage sons. For more information please visit www.withhopefoundation.org
Passing the Torch — Leaving a Legacy
Dr. Glenn DeMaster served as the Executive Pastor for the Crystal Cathedral. In May, 2006, he retired from his full-time position and continues in a part-time role focusing on teaching and pastoral care. Previously he served as Associate Pastor at Reformed Churches in Omaha, NE and Artesia, CA. He also served as the Executive Minister for the Regional Synod of the Far West, Reformed Church in America. He holds a M.A. Degree in Secondary Education and did his seminary work at Talbot and Fuller Seminaries. His passions in ministry are leadership training, coaching, teaching the scriptures, and team building. Glenn and Marilyn have been married 46 years. They have two children and three grandchildren.
Christ's Kind of Care
Stephanie Edwards has starred in film, television and radio in a variety of appearances, from musicals to hard news. She was a part of the live, morning news-interview-entainmentment show in Los Angeles, "Ralph Story's A.M.", which became the prototype for ABC's "Good Morning, America". She has hosted her own 4-hour daily radio block; she was the corporate spokesperson for Lucky food Stores for 18 years; and she co-hosted the Pasadena Tournament of Roses Parade with Bob Eubanks for 27 years.
Appreciated for her unusual candor, transparency and humor, she accepts roughly 60 speaking engagements a year and leads weekend retreats for churches across the country. She has been a Bible teacher since 1978. She has been married to her husband, businessman Murray MacLeod, for 32 years and they are members of the Shepherd of the Valley Lutheran Church in West Hills, California.
The Hidden Hurts of the Adopted Child
Dr. Eric F. Evenhuis, D.Min. MFCC, is licensed as a Marriage, Family and Child Counselor. He is currently in private practice in Alta Loma, California. The majority of his practice is with out-of-control teenagers and children. He is a Certified Instructor/Trainer for the Parent Project, which is an on-site parent education program. Dr. Evenhuis received his Bachelor of Arts from Calvin College, his Master of Divinity from Calvin Theological Seminary. and his Doctor of Ministry Pastoral Counseling from Fuller Theological Seminary. His wife, Nancy, is a registered nurse at City of Hope Hospital. They are the proud parents of two married daughters, Terra Lee and Natalie, and seven grandchildren.
Boundaries for the Soul of your Caring
Dr. William Gaultiere, Ph.D. is a Clinical Psychologist and Spiritual Director specializing in "Christian Soul Care." He is the Executive Director of the New Hope Crisis Counseling Center at the Crystal Cathedral (714-NEW-HOPE and NewHopeNow.org, ) where he has helped train over 1,000 Christian lay counselors since 1994 and co-founded "New Hope Online," the first live crisis counseling service of its kind on the Internet. Bill's passion is to offer spiritual mentoring to Christian ministers and leaders. He has been privileged to speak at the Crystal Cathedral's "International Conference on Care & Kindness" every year since it's inception in 1998. To learn more about Bill, read his encouraging articles, or sign up to receive his free Christian Soul Care Devotional, visit ChristianSoulCare.com.
The Secret of Delivering Hope
Judy Gustum is a past speaker at the Conference on Care and Kindness and will be one of the Plenary Speakers at the Conference in 2008. She was energized and motivated by Dr. Kok’s book, The Miracle of Kindness, and brings her unique laywoman’s perspective to the vision espoused in the book. She is a former teacher, businesswoman, Human Resource Specialist and a keen observer of human behavior. She is a popular speaker, spreading her views on practical applications of the care and kindness principles.
Judy taught high school English in her home state, Iowa, and in California and Minnesota. Judy is an accomplished musician — a chorister and a soloist and she is an active volunteer for the American Red Cross. Mrs. Gustum and her husband, Ed, live in LaPorte, Indiana, with their two daughters and five grandchildren nearby.
Using Care, Kindness and Compassion to Improve Workplace Effectiveness
Mark Harris has worked in all aspects of consumer affairs for over 20 years. Currently he is Director of Customer Service for Alchemy and leads Alchemy Worldwide’s top-notch Customer Service Team. Mark believes that simply caring and offering kindness can solve most problems in the work place which has doubled his role. Not only is he the Director, but also serves as mentor to many of his younger employees. An accomplished leader/motivator and customer care expert, Mr. Harris is responsible for all customer service activities, including the development and implementation of customer retention and sales programs, training and quality assurance. Prior to joining Alchemy, he managed 14 customer service and customer contact centers for JEG Diversified Healthcare, a developer/marketer of surgical weight loss programs. Before that, Mr. Harris was the U.S. Sales Supervisor for Herbalife International, where he oversaw the daily activities of 175 sales representatives and developed the customer service programs deployed in over 57 countries worldwide. While at Herbalife, Mr. Harris's team received the highly regarded Purdue University Certified Center of Excellence Award for their efforts in creating and maintaining superior levels of customer service. Mark is an active member of the Crystal Cathedral, serving as a Ministering Elder, a greeter, a kiosk worker and a shuttle driver.
Depression: Fighting Back
Dr. Debbie Hutchinson, Psy.D., is the Manager of Outpatient Services in the Behavioral Health Department of St. Joseph Hospital. She accepted this position in 2006 leaving her former position as the Director of Professional Counseling Services at the Crystal Cathedral. Her educational background includes: a Doctorate Degree in Clinical Psychology and 2 Masters Degrees, one in Clinical Psychology and the other in Counseling. She holds a license as a Marriage and Family Therapist and is certified as an Active Parenting Today Leader. Dr. Hutchinson is a Cognitive-Behavioral therapist and integrates Christian concepts into her work with people as requested and appropriate.
In her work in the field of mental health, Dr. Hutchinson enjoys providing skills that foster healthy relationships within all populations. She particularly enjoys counseling people on personal development to help them overcome obstacles and achieve their hopes and dreams. Along with her passion for developing people, Dr. Hutchinson is an active professional speaker. Her speaking experiences include: Universities and Colleges, Conferences, Professional organizations, and many other engagements. She remains active in the community by serving on the Board of Directors for two Boards whose purpose is to enhance the overall functioning of specific populations.
Loving Kindness is a Key to Your Happiness
Twelve Simple Pieces for Brightening the World
God is Love — Love is God
Dr. James Kok is Director of Care Ministry for the Crystal Cathedral Congregation of Garden Grove, CA. He has been an ordained minister of the Christian Reformed Church of America for 35 years. He speaks extensively throughout the United States and Canada. During his ministry Dr. Kok has specialized in the training of lay men and women, pastors and theological students in the art of caring and counseling, first at Pine Rest Christian Hospital and now at the Crystal Cathedral.
With Dr. Kok as the director, the Crystal Cathedral is an approved center for Clinical Pastoral Training. This is accredited training for seminary work specializing in the truly pastoral side of ministry. Dr. Kok provides both Extended sessions and Summer Intensive sessions.
Ann McClellan / Socorro Arroyo-Merchain
Disability Awareness and Etiquette 101
Ann McClellan possesses a Bachelor of Arts in Psychology and a Masters Degree in Education from the University of California at Riverside and has dedicated her career life to serving persons with disabilities. She has an extensive background with working with people who have multiple and various challenges. In the past two years, she has attended and presented at conferences regarding Disaster Preparedness for consumers as well as service providers serving persons with various disabilities. This has enabled consumers as well as service providers to have the knowledge they need when a disaster occurs.
Socorro Arroyo-Merchain has worked in the non-profit field for over ten years and is currently part of the Dayle McIntosh Center’s management team. For the past 5 years she has been providing Independent Living Skills training to individuals with vision loss. In 2004, Socorro became Program Manager and oversees three programs, the Aging with Vision Loss Program, the Health Care Access Program and the Community Organizing Project. She was born with congenital glaucoma and cataracts and the doctors told her parents she would be blind by the age of five. As an ILS Counselor, Socorro provides one-on-one independent living skills training to older adults experiencing vision loss. She also provides advocacy, information and referral, peer support, introduction to assistive technology and strongly believes in empowering people with disabilities to continue to strive for independence, inclusion, equality and full participation in all aspects of life.
Passionaries: Turning Compassion into Action
Barbara Metzler is the founder of The Passionaries organization and the author of "Passionaries: Turning Compassion into Action". She coined the word “passionaries” while interviewing the 35 people profiled in her book. “I saw them as passionate visionaries,” she said, “and though I did not intend to create a new word, ‘passionaries’ came into my mind and I knew that it described what I saw perfectly.” Her book chronicles the impressive accomplishments of organizations such as USA Harvest, Habitat for Humanity, Newman’s Own, and The Susan G. Komen Breast Cancer Foundation, and many more. The perseverance and ingenuity of each of these Founders is revealed in detail.
Barbara Metzler believes that sharing these stories is a way to encourage people to realize that, they too, can turn compassion into action regardless of their resources or obstacles. “Perhaps the most profound thing that I learned while researching and writing this book, is the occurrence of a ‘ripple effect’. One person CAN make a difference, and all of the passionaries in my book have done just that.”
Her organization serves to provide a network of opportunities to the nonprofit, the philanthropist, and the volunteer. Its goal is to educate connect and inspire a call to action. Ms Metzler says, “Together, let’s change the conversation around dinner tables and water coolers to ‘What are you passionate about or involved in that is making a difference?’ Your positive energies can change our world.”
Conference Song Leader
Bev Michielson has successfully created and maintained various Care Ministries in different areas of the country. In 2000, she founded ‘Through Me Ministries’, which deals with care on multiple levels from children through the elderly, as a means of coordinating all of her involvements. Throughout her career, she has blended a host of volunteer service projects with her professional singing.
She inherited her talent from a musical family and from her mother, who was a piano teacher. She marks her singing career as having begun at age 13 on a bus ride home from a Billy Graham crusade. Her early performances included several Junior Miss contests, leading up to her receiving the Miss Congeniality award in the Miss Michigan Junior Miss Pageant.
More recently, she has given a concert each year at the Crystal Cathedral in Garden Grove, California, beginning in 2001. She is actively working as a songwriter and publisher, with her most recent projects being a CD of children's songs for the KINDer Kids program in public schools and Christmas album of favorites. She has begun another facet of her ministry through motivational speaking to staff members and patients in hospitals, hospice and care facilities. These presentations have emerged out of her dealing with debilitating illness and chronic pain, as she herself suffers from an incurable illness called Peripheral Neuropathy.
Cultivating a Spirit of Generosity
Showing care and kindness to others is not simply a set of behaviors. It must flow from a spirit of generosity. How do we work at becoming more generous people? In this talk we will look at the biblical resources for promoting a caring and kind way of life that is grounded in a spirit of generosity that comes from a relationship with a generous God.
Dr. Richard J. Mouw, Ph.D., has served as president of Fuller Theological Seminary since 1993, after having served the seminary for four years as provost and senior vice president. Located in Pasadena, California, Fuller is the largest multi-denominational seminary in the world. A philosopher, scholar, and author, Mouw joined the faculty of Fuller Theological Seminary as professor of Christian philosophy and ethics in September 1985. Before coming to Fuller he served for 17 years as professor of philosophy at Calvin College in Grand Rapids, Michigan. He has also served as a visiting professor at the Free University in Amsterdam.
A graduate of Houghton College, Dr. Mouw studied at Western Theological Seminary and
earned a master’s degree in philosophy at the University of Alberta. His PhD in
philosophy is from the University of Chicago.
He has been an editor of the Reformed Journal
and has served on many editorial boards, including currently Books and Culture and Laity
Exchange. He is the author of 16 books, including, Consulting the Faithful, The Smell of
Sawdust: What Evangelicals Can Learn from Their Fundamentalist Heritage, Calvinism in the
Las Vegas Airport, and most recently, Praying at Burger King. His articles, reviews, and
essays have appeared in more than 50 journals and magazines. He is a regular columnist
on “Beliefnet” web magazine.
His wife, Phyllis, is an art historian who is involved in seminary and community programs. Their son Dirk, daughter-in-law Christine, and grandsons, Willem and Peter, live in Arkansas.
From Forgiving to Blessing Those Who Hurt You - A Spiritual Journey
Lectio Divina: Holy Reading of Scripture
Dr. Vicki Orr served for 20 years as a pastor at Presbyterian Church of the Master in Mission Viejo, California. She is currently an Associate LOGOS Bible Teacher. Dr. Bill Creasy, the founder of LOGOS Ministries, describes Dr. Orr as "a superb teacher who also has the nurturing heart of a pastor--a rare and valuable combination." She earned both her Master of Divinity in 1985 and her Doctorate in 1995 from Fuller Theological Seminary in Pasadena, California. She wrote her dissertation on prayer and healing—her own story of many different ways healing comes through the power of God released in prayer. She is in the process of rewriting her dissertation in a series of books in order to encourage Christians and to give them hope. An important part of her education was an intensive one-year Clinical Pastoral Education (C.P.E.) Internship at the Crystal Cathedral in 1985-1986, under the direction of the Rev. Dr. Jim Kok.
Vicki and her musically talented husband, Gil, live in Laguna Beach, California, where they raised their two children, Dawn and Brian. Vicki enjoys horseback riding, reading, Christian prayer and meditation, walking, and swimming. She and her husband, Gil, enjoy music and sailing.
Perspectives on Loving Someone with Autism
Tami Duncan is the mother of two fabulous kids, Michael and Jenna. At age 7, Michael was diagnosed with Autism spectrum disorder. After struggling to find help for her son, Tami stumbled upon a local support group called TACA (Talk About Curing Autism) and soon became a TACA meeting coordinator for the Inland Empire region. While going through the autism journey, she herself started to become sick and was diagnosed with Chronic Lyme Disease. In learning about Lyme disease, she decided to get her whole family tested and her autistic son, Michael, came back positive. Tami then discovered a whole online community where hundreds of parents had the same problem—the mom was sick with Lyme and the autistic child was also infected. Unable to find treatment that she would consider appropriate, Tami and Kathy Blanco formed the L.I.A. Foundation, which focuses on Borrelia and multiple-infections as a potential cause of autism. Tami is now the co-founder and president of the L.I.A. Foundation and in charge of all operations. www.liafoundation.org
Christine Iradj has two lovely children: Suzanna, 13, and an honor roll student, and Henry, 11, who is a charming young fellow with autism and a humorous heart of gold. Christine (C.T.) is a mediator for special education dispute resolution. As a volunteer for the Long Beach Unified School District, she helps parents and educators find solutions in their children's unique educational needs. She is the daughter of an Army officer and a German mother and grew up in Europe and throughout the U.S. She holds a BS from Emory University in Atlanta, GA.
Charlene Lerman has been a teacher working with autistic children for over thirty years, as well as those who have epilepsy, cerebral palsy or a wide variety of other disabilities or are mentally retarded/developmentally delayed. After receiving her Bachelors degree from the State University College at Buffalo, she has taught in New York and California, while also adding two Masters degrees. She has been teaching Special Education classes specifically designed for children with Autism Spectrum Disorder in the Capistrano Unified School District since 2000. She says, " I firmly believe that God has placed me with these incredible children and my amazing classroom staff (who are all strong Christian women) for a reason. I am humbled on a daily basis to find myself in the position of this awesome stewardship and take my responsibility to these unique and beautiful children very seriously."
Close Encounters of the Third Kind
Rev. Donald Pederson has been an ordained minister for over 30 years, serving as the pastor of the third largest church in the city of Los Angeles and as a District Coordinator (or bishop), providing leadership and spiritual direction to churches in Arizona , New Mexico , California and Nevada . He received a B.A. in Bible and focused his graduate studies on Church History and Theology. He has extensive experience in book publishing and is a faculty member of a local ministry training school. Rev. Pederson currently serves as a chaplain at Providence Saint Joseph Medical Center in Burbank , CA ,where he provides pastoral care to the Cancer Center and the Emergency Room. Don is a trained conflict mediator, author, retreat facilitator and spiritual advisor. He enjoys writing, movies, and long walks along the beach.
Another Side of Adoption: Giving Up My Baby
Lisa Petersen grew up in Omaha, NE. After studying Biblical studies and psychology at Colorado Christian University, she attended Fuller Seminary and earned a Master of Divinity degree. While in seminary, she helped plant a church in Santa Ana, CA, participating in its planning, preparations, pulpit/pastoral ministry, and community life. In 2007, she participated in Dr. Jim Kok’s CPE program (Clinical Pastoral Care) at the Crystal Cathedral, learning how to better live out what Jim describes as “care and kindness.” Lisa desires to continue to serve in areas of ministry and pastoral care, and looks forward to her next venture on this journey.
Presence as Prayer
Dr. Jan Pfeffer has her Ph.D. in Psychology and her Masters in Pastoral Counseling. Her experience includes teaching, in-patient psychiatric care, out-patient program development, business consulting, pastoral care, outreach ministries, and research.
Jan has been a past keynote speaker for the Interfaith Conferences sponsored by the Alzheimer's Association; a repeat speaker at the International Conference on Care and Kindness at the Crystal Cathedral; a speaker at the Center for Health Ministry Outreach at St. Joseph Health System; a panelist with Dr. Harold Koenig for the Medical Symposium in Newport Beach and many other venues. Her passion is the connection between spirituality, faith, and healing, as well as, the healing power of ‘presence', even ‘presence' without words.
Dr. Pfeffer is Director of Pastoral Care and Outreach Ministries at San Francisco Solano Church in Rancho Santa Margarita. She is an advisory board member for Accredited Clinical Pastoral Education (ACPE) at Crystal Cathedral. In 1997, Jan completed a year long research study at Mission Hospital , on the ‘Effects of Touch and Prayer on Healing after Cardiac Surgery', and continues her involvement in the spirituality/health field. When not counseling or presenting, Jan loves tennis, traveling with her husband, and especially spending time with her 4 grandchildren.
The Ways of Love
Alzheimer's and Grace
Dr. Stephen G. Post, Ph.D., is Professor of Bioethics, Philosophy and Religion in the School of Medicine, Case Western Reserve University. He is also President of the Institute for Research on Unlimited Love - Altruism, Compassion, Service, which was founded in 2001 with a generous grant from the John Templeton Foundation. The Institute facilitates research, writing, conferences, and courses at the interface of science, spirituality, and love for humanity. Through the Institute, he has funded more than fifty studies at major American universities on phenomena such as altruism, compassion, and forgiveness. He has chaired nine national conferences in his field, and delivers numerous invited lectures in the United States, as well as in Canada and the United Kingdom.;
Dr. Post’s own research and writing was initially in the area of agape love and then in general bioethics, but two decades ago, he developed a specialty in ethical issues surrounding developmental cognitive disabilities and dementia in the context of an aging society. For this work, Dr. Post was elected a Distinguished Fellow of College of Physicians of Philadelphia. His research has been supported by the National Institutes of Health, the National Endowment for the Humanities, and ten private foundations, including the Ford Foundation and the John Templeton Foundation, which provided the initial funding for the Institute. An elected member of the Medical and Scientific Advisory Board of Alzheimer's Disease International, he serves on the National Ethics Advisory Board for the Alzheimer's Association and is one of several individuals recognized for “distinguished service” by its national board.
He lives in Shaker Heights, Ohio, with his wife, Mitsuko, and their two children, Emma and Andrew. They worship regularly at St. Paul’s Church in Cleveland Heights, Ohio.
Medical Ethics, Faith and Caring
Dr. Mark Spee has been a family doctor in Olympia, WA, for 19 years. He does a broad range of family practice, including delivering babies and caring for all ages from cradle to grave. His practice includes hospital care as well as office care. He is also primary care chief of his large group practice.
Dr. Spee received his undergraduate education at Calvin College, in Grand Rapids, MI. His medical degree comes from Wayne State University Medical School in Detroit, and his family medicine training was in Kalamazoo, MI. He attends Olympia Christian Reformed Church, where he is an Elder, and currently teaches a High School Sunday School class. He is married with three children, is an avid gardener and loves to hike and snow-ski.
Understanding Bi-polar Disorder - Strategies for Recovery
Dr. James T. Stout is an ordained Presbyterian minister and has pastored in five churches. His other ministry experiences include working with college and graduate students at Miami, Harvard, M.I.T., Boston and Northeastern University, doing social work with Young Life's outreach to teenage gangs in New York City, being chaplain to the men's violent ward at Danvers State Mental Hospital, serving as an Area Director with The Gathering U.S.A., a national ministry with business and professional men, and Director of Career Compatibilities, a career-counseling service. Dr. Stout has taught and written on topics such as mental illness, depression, bipolar disorder, stress, burnout, career transition, live planning, marriage enrichment and parenting.
Dr. Stout received his B.A. degree from Miami University in Oxford, Ohio, his Master of Divinity from Gordon Conwell Theological Seminary in South Hamilton, Massachusetts and his Doctor of Ministry from Fuller Theological Seminary in Pasadena, California.
Extending God's Love For Children
Building a Multi-generational Community
Dr. Linda Mans Wagener serves the School of Psychology as associate dean at Fuller Theological Seminary. As part of the faculty since 1983, she also teaches courses on clinical work with youth. Areas of her expertise and teaching include developmental and dynamically oriented psychotherapy, positive youth development, and adolescent violence. She is committed to exploring the relationship of moral and spiritual development to adolescent well-being. Her work on adolescent well-being has been published in various scholarly journals, including Applied Developmental Science, the Journal of Psychology and Christianity, and Christian Counseling Today. She is co-editor of the recently published Handbook of Spiritual Development in Childhood and Adolescence. She is a member of the American Psychological Association, the Society for Research in Child Development, and the Society for Research in Adolescence, and has presented research findings at their meetings. She also serves as a delegate of the National Council of Schools and Programs of Professional Psychology.
As co-director for the Center for Research and Child and Adolescent Development at Fuller, Wagener gives leadership to various research projects that center particularly on positive youth development. One of these is the Fuller Youth Initiative (FYI), a major project that seeks to identify critical intervention strategies for youth at risk of violence and other destructive behaviors. The FYI research is funded by a grant of nearly $2.8 million from the U.S. Department of Justice’s Office of Juvenile Justice and Delinquency Prevention.
Can These Be Fellow Believers?
Rev. Norberto Wolf is a consultant in the area of Christian ethnic/cultural relations and the former director of Race Relations in the Christian Reformed Church. Norberto’s roots are in Argentina, where he spent most of his life. He came to the U.S. in 1990 with his family and settled in Southern California. He brings years of Latin American and international experience in the area of ecumenical relationships. He holds a Master of Divinity degree from Calvin Theological Seminary and is a minister in the Christian Reformed Church of North America.
Families in Mourning
Grief, Trauma, and Complicated Bereavement
J. William Worden, Ph.D., ABPP, is a Fellow of the American Psychological Association and holds academic appointments at Harvard Medical School and the Rosemead Graduate School of Psychology in California. He is also Co-Principal Investigator for Harvard's Child Bereavement Study, based at the Massachusetts General Hospital. His research and clinical work over 30 years has centered on issues of life-threatening illness and life-threatening behavior. Dr. Worden has lectured and written on topics related to terminal illness, cancer care, and bereavement. He is the author of Personal Death Awareness; Children & Grief: When a Parent Dies; and is co-author of Helping Cancer Patients Cope. His book Grief Counseling & Grief Therapy: A Handbook for the Mental Health Practitioner, now in its third edition, has been translated into 12 foreign languages and is widely used around the world as the standard reference on the subject. Dr. Worden’s clinical practice is in Laguna Niguel, California.
The Healing Power of 'Heart Talk'
Rhea Zakich is an author, speaker, workshop and seminar leader, and creator of the Ungame, the world's most popular communication game. She has been interviewed on more than 500 TV and radio programs and has addressed audiences throughout the United States and Australia. Her dramatic story has appeared in every major newspaper and publication. The winner of many community service awards, Rhea has been featured in Reader's Digest, People, Guideposts, Redbook, Today's Christian Woman and Psychology for Living
Rhea is gifted at the art of touching the human heart as she draws from her own unique experiences, blending humor with simple but powerful insights. She speaks on a variety of subjects and customizes her talks to the occasion. Her enthusiastic presentations encourage, enlighten, entertain and touch the heart of every age, leaving a lasting impression.
She is a wife, mother and grandmother, and active at the Crystal Cathedral in Garden Grove, California where she is the Bible Study Teacher for The Women's NetWork. Rhea has been a member of the Association of Christian Therapists since 1986 and has led hundreds of retreats for all denominations. She has also been involved in Camps Farthest Out (CFO) for more than thirty years as a speaker and trainer of leaders.